Anchor Bank

Reviews

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  I usually do not write reviews, but thought I have to for this bank. Anchor bank used to be a great personal local bank. now it runs more and more like TCF and other banks where they want your business ($) but have horrible services. I am just another transaction. Phone calls are not even answered by a live person now. how do you expect this kind of business with automated answering service. I had a few personal encounters with window staff and were all very disappointed. for example, I had a cashier check from affinity to be deposited to anchor bank. They put a hold for a week and my account and debit card was locked showing that I had insufficient fund but infact I was 10 G over...Had to go thru several phone calls to get it released. I am looking to move on. I am in the process of transferring all of my accounts over and close anchor bank. Can be doing this kind of a business with a bank which seems to have high staff turnover with new faces often, not care to get to know you, and have poor customer service.
  By ky fang, February 28, 2018

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